Privacy Policy
LAST UPDATED · 21 June 2026
1. Introduction
This Privacy Policy explains how CML Dangerous Goods Services Ltd ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website, request a quotation, enquire about our services, or communicate with us.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
CML Dangerous Goods Services Ltd
Address: 7 Applecroft, Newcastle-under-Lyme, Staffordshire, ST5 7BS
Email: CML-DGTraining@outlook.com
Telephone: +44 7739046794
Website: www.cml-dgs.co.uk
3. Information We Collect
We only collect information that you voluntarily provide to us.
This may include:
- Name
- Company name
- Email address
- Telephone number
- Business address
- Information relating to your training requirements
- Information submitted through our quotation request or contact forms
We do not create user accounts and do not collect payment information through our website.
4. How We Use Your Information
We use the information you provide to:
- Respond to enquiries
- Prepare and provide quotations
- Deliver Dangerous Goods training services, including:
- IATA Dangerous Goods Regulations (Air Transport)
- ADR Dangerous Goods Training (Road Transport)
- IMDG Dangerous Goods Training (Sea Transport)
- Provide Dangerous Goods Safety Adviser (DGSA) services
- Communicate with prospective and existing customers
- Issue invoices and administer our business relationship
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
Legitimate Interests
To respond to enquiries, prepare quotations, and manage business relationships.
Contract
Where processing is necessary to provide training or consultancy services requested by you or your organisation.
Legal Obligation
Where we are required to retain records or disclose information to comply with applicable laws and regulations.
6. How We Store and Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
Information submitted through our website is stored securely and access is limited to authorised personnel only.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Professional advisers
- IT and website service providers
- Regulatory authorities where required by law
- Government agencies where legally required
Any third parties processing information on our behalf are required to keep it secure and use it only for authorised purposes.
8. Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Provide services
- Maintain business records
- Comply with legal, accounting, and tax obligations
When information is no longer required, it will be securely deleted or destroyed.
9. Cookies
Our website does not use cookies for analytics, advertising, tracking, or marketing purposes.
If essential technical cookies are introduced in the future, this Privacy Policy will be updated accordingly.
10. Analytics and Tracking
We do not use:
- Google Analytics
- Advertising cookies
- Behavioural tracking tools
- Third-party marketing trackers
11. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request erasure of your personal data where applicable
- Request restriction of processing
- Object to processing based on legitimate interests
- Request transfer of your personal data where applicable
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details provided above.
12. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
CML Dangerous Goods Services Ltd
Email: CML-DGTraining@outloook.com
Telephone: +44 7739046794
Address: 7 Applecroft, Newcastle-under-Lyme, Staffordshire, ST5 7BS
15. Complaints
If you are dissatisfied with how we handle your personal information, you may contact the Information Commissioner's Office (ICO):
We would appreciate the opportunity to address your concerns before you contact the ICO.