Terms & Conditions
LAST UPDATED · 21 June 2026
1. Definitions
"Company" means CML Dangerous Goods Services Ltd.
"Client" means the person, company, organisation, or entity purchasing training courses or consultancy services from the Company.
"Services" means dangerous goods training, consultancy, Dangerous Goods Safety Adviser (DGSA) services, audits, assessments, and any other services provided by the Company.
"Training Courses" means training relating to the transport of dangerous goods by air (IATA DGR), road (ADR), sea (IMDG Code), or any other relevant dangerous goods regulations.
"DGSA Services" means Dangerous Goods Safety Adviser services provided in accordance with applicable legislation.
2. Scope of Services
2.1 The Company shall provide the Services as agreed in writing with the Client.
2.2 Training courses may be delivered at the Client's premises, online, or at a venue agreed between the parties.
2.3 The Company reserves the right to amend course content where necessary to reflect regulatory changes or industry best practice.
2.4 Any advice, recommendations, or guidance provided by the Company is based on information supplied by the Client and the regulations in force at the time of delivery.
3. Booking and Acceptance
3.1 A booking shall be deemed accepted when written confirmation is issued by the Company.
3.2 The Client is responsible for ensuring that all delegates meet any prerequisites required for the training.
3.3 The Client shall provide accurate information regarding the nature of its operations and training requirements.
4. Fees and Payment
4.1 Fees shall be charged at the rates agreed in the quotation or service agreement.
4.2 Unless otherwise agreed in writing, invoices shall be payable within 30 days of the invoice date.
4.3 The Company reserves the right to charge statutory interest and recovery costs on overdue accounts in accordance with applicable legislation.
4.4 All prices are exclusive of VAT unless otherwise stated.
4.5 Any additional expenses reasonably incurred in providing the Services, including travel, accommodation, venue hire, or materials, may be charged separately where agreed in advance.
5. Cancellation and Rescheduling
Training Courses
5.1 The following cancellation charges shall apply:
- More than 14 days before the scheduled date: No charge.
- 7–14 days before the scheduled date: 50% of the agreed fee.
- Less than 7 days before the scheduled date: 100% of the agreed fee.
5.2 Requests to reschedule training are subject to availability and may incur additional costs.
DGSA and Consultancy Services
5.3 Either party may cancel consultancy services by providing written notice in accordance with the service agreement.
5.4 Work completed up to the date of cancellation shall remain payable in full.
6. Client Responsibilities
6.1 The Client shall provide a suitable training environment, including seating, presentation facilities, and reasonable access to delegates where training is conducted at the Client's premises.
6.2 The Client shall ensure that delegates attend training sessions punctually and participate fully.
6.3 The Client shall provide all relevant information required for consultancy or DGSA services.
6.4 The Client remains solely responsible for compliance with all applicable dangerous goods regulations and legal requirements.
7. Certification
7.1 Certificates shall only be issued where delegates have successfully completed the applicable training requirements and assessments.
7.2 The Company reserves the right to withhold certification where attendance, participation, or assessment standards have not been met.
7.3 Certification does not guarantee regulatory compliance and does not remove the Client's responsibility to ensure compliance with applicable legislation.
8. DGSA Services
8.1 Where DGSA services are provided, the Company shall act in accordance with the scope defined in the service agreement.
8.2 The Client shall provide full access to information, records, incidents, and operational activities necessary for the performance of DGSA duties.
8.3 The Company shall not be liable for any non-compliance resulting from inaccurate, incomplete, or withheld information supplied by the Client.
8.4 Recommendations made by the Company are advisory in nature. Responsibility for implementing recommendations rests solely with the Client.
9. Limitation of Liability
9.1 The Company shall exercise reasonable skill, care, and diligence in providing the Services.
9.2 Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any liability which cannot legally be excluded.
9.3 Subject to Clause 9.2, the Company's total liability arising from any contract shall not exceed the total fees paid by the Client for the relevant Services.
9.4 The Company shall not be liable for any indirect, consequential, or economic loss, including loss of profit, business interruption, or reputational damage.
10. Intellectual Property
10.1 All training materials, presentations, handouts, reports, and documents remain the intellectual property of the Company unless otherwise agreed in writing.
10.2 Training materials may not be copied, reproduced, distributed, or used for commercial purposes without prior written consent.
11. Confidentiality
11.1 Both parties shall keep confidential all information obtained during the course of providing or receiving the Services.
11.2 Confidential information may only be disclosed where required by law or regulatory authorities.
12. Data Protection
12.1 Both parties shall comply with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
12.2 Personal data shall only be processed for legitimate business purposes connected with the provision of the Services.
13. Force Majeure
13.1 The Company shall not be liable for delays or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to severe weather, industrial disputes, transport disruption, illness, government restrictions, or other unforeseen events.
14. Governing Law
14.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
14.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Acceptance
By booking training courses or engaging the Company for DGSA or consultancy services, the Client acknowledges that they have read, understood, and accepted these Terms and Conditions.
CML Dangerous Goods Services Ltd
Email: CML-DGTraining@outlook.com
Telephone: +44 7739046794
Registered Address: 7 Applecroft, Newcastle-under-Lyme, Staffordshire, ST5 7BS
Version: 1.0
Effective Date: 21/06/2026
